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Standfinder
Farm Stand Directory
Standfinder
A comprehensive platform connecting local farmers with consumers through an interactive farm stand directory and mapping system.
About Me
Technical support professional with over four years of experience in resolving technical issues and enhancing customer satisfaction. Expert in managing support interactions, collaborating with cross-functional teams, and driving process improvements. Recognized for resolving high volumes of live chats monthly with a 90%+ customer satisfaction rate and for improving response times through effective teamwork.
- Skilled in troubleshooting complex technical issues and providing exceptional customer support.
- Experienced in conducting customer trainings and creating step-by-step workflows.
- Proven ability to reduce escalations and improve support metrics through collaboration and innovation.
Skills
AIReactNext.jsWeb DevelopmentJavaScriptTypeScriptAWSAzureTailwind CSSNode.js
My Work
See MoreA curated collection of websites I've designed & developed.
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Tikkit
Support Desk
Tikkit
A modern support desk and ticketing system designed to streamline customer service operations and improve response times.
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Frameriq
Frame Generator
Frameriq
An innovative platform for creating and customizing frames with advanced design tools and seamless user experience.